Everyday Australia e-Bikes (all models)

Everyday Australia e-Bikes return policy is valid for 30 days after receipt of delivery. After receiving your e-Bike purchased from our website and you are not entirely happy with it, for whatever reason, you can choose to return it back to us within 30-days of purchase for a full refund (minus any shipping cost) within the required time frame.

Requirements that must be met are:

• The e-Bike must be in its original new condition, not been used, altered, ridden or damaged

• Original packaging will be needed to return the e-Bike to result in a full refund of the purchase price

• An email is to be sent to Everyday Australia Returns advising of the reason for return, and approval is needed prior to the return

• The items returned are accompanied by original purchase receipt/email (if given)

• It is recommended that all returns are sent via a trackable method for peace of mind. As Everyday Australia  is not responsible for any missing or undelivered returns, in the event that a return is lost in the mail, the return will not be able to be completed

• Sale items are not included unless faulty

• e-Gift Cards / Gift Vouchers are non-returnable items, redeemable for cash or transferable.  If the e-Gift Card is not redeemed in full, the balance is valid for 1 years from the date of issue.  If the entire value of the e-Gift Card is not redeemed within 1 year the balance will be forfeited

Any refund given is for the original value of the returned goods at the time of purchase only (and does not include shipping costs). Any postage/shipping and or handling costs incurred in returning goods are the responsibility of the customer and are non-refundable. 

Reach out to us at Everyday Australia Returns and we will guide you through the return process. 

At Everyday Australia we pride ourselves on our quality and customer service, and we are committed to complying with the applicable legislation, including the Australian Consumer Law. This returns policy does not exclude or limit your rights under the applicable legislation.